Reputation Management
Make Your Online Reputation Positive
You know that customer reviews can leave either a positive or negative impression about your online reputation. It is very unfortunate that the majority of customers that leave reviews usually want to leave a negative review. This is why we utilize Reputation Management Software so you can get more positive reviews on any website of your choice, while at the same time handle any negative reviews before they can be posted.
Get More 4 or 5 Star Reviews
We provide a code snippet and custom widget so you can collect reviews where ever you want. This can be on your website, within your email footer, your thank you page, or even through your email list. If your customer rates you positively with 4 or 5 stars, they will be prompted to leave a review on any website of your choosing! If the customer decides to rate you 1 – 3 stars with negativity, they are then prompted to send you a private message which gives you a chance to solve the issue before a negative review becomes publicly posted. This can turn a negative review into a positive one as most bad reviews are usually a result of a misunderstanding that could be prevented.
Pre-qualify reviewers with a 4 or 5 star rating system and take care of any customers that would like to leave a negative review. Give yourself a chance to resolve customers who want to leave a negative review before it is posted as a public review.
Choose from over 50 review websites including Google, Yelp, Facebook, Yahoo! Local, Booking.com, Zillow, and more! We also can monitor your online review reputation and email you monthly reports. View your overall average rating, ratings distribution, aggregate reviews & ratings over time, and view individual review details.
Let your review scores skyrocket and focus positive reviews on the websites that matter most to you and your business. As your review scores increase, so will your search engine rankings, sale conversions, and ultimately trust from prospects!
Auto-Post Positive Reviews to Social Media
Connect your social media accounts and let positive reviews be automatically posted to keep your steam full of positive sentiments.
Additionally, positive reviews can be setup to be dynamically displayed on your website within a carousel.